Enterprise loyalty management software for global brands
Unlock enterprise revenue growth. Join global brands running modern loyalty programs on Shopify Plus.
Or see what's inside enterpriseTrusted by global brands at enterprise scale
Boost repeat purchases.
Maximize CLV.
Brands running Smile's enterprise loyalty management software see customers return more often and spend more each year — driving higher profits and stronger retention curves than generic loyalty program software can produce.
From kickoff to live program in 60 days
Workshop with Smile's enterprise strategists to map a points + tiers + VIP + referrals architecture tuned to your category, customer base, and existing tech stack. No templates.
Phased migration from your current loyalty platform — including historical points balances and member tiers. Plus integration with Klaviyo, Gorgias, your CDP, and POS via our open API.
Dedicated CSM, quarterly executive reviews, performance benchmarks vs your peer set, and engineering support for custom integrations as your program grows.
Built for the enterprise stack you already run
Smile is enterprise loyalty program software native to Shopify Plus, using Plus partner APIs rather than the public Shopify API most other loyalty platforms depend on. Open API and webhooks for everything else — including your CDP, CRM, POS, and BI tools.
Enterprise loyalty, tailored your way
Build the perfect loyalty program for your enterprise. Our platform is designed for flexibility — and built on fundamentals that drive growth at scale. Tailor loyalty to your business, down to the last detail.
Why enterprise teams choose Smile
Most loyalty management software in the market was built for SMB or generic ecommerce. Enterprise rewards program platforms that actually move retention metrics at scale need a different category of tool — one with the security, integration depth, and dedicated team that enterprise IT and marketing leaders demand. That's the category Smile built.
Performance at scale
Smile is built to handle large member directories without UI degradation or API throttling, with custom API rate limits and data-warehouse sync available at the Enterprise tier.
Native Shopify Plus
Shopify Plus Certified App with access to Plus partner APIs — real-time order sync, native checkout extensibility, and admin-side controls. Competitors run on the public API with the delays that brings.
Open architecture + CSM
Open API and webhook-driven events for custom flows, available from the Plus tier. At Enterprise, a dedicated success team works your retention dashboards with you — not a chatbot.
Meet the brands who win with Smile
Mid-Market
Custom enterprise pricing
Enterprise contracts include dedicated CSM, 99.9% uptime SLA, SSO, custom API rate limits, and data-warehouse sync. Annual contracts with multi-year discount options. Quoted to your scale, integrations, and program complexity.
Questions enterprise teams ask us
How does Smile handle enterprise scale?
Smile is enterprise loyalty management software built to handle large member directories without UI degradation or API throttling. Enterprise contracts include custom API rate limits, data-warehouse sync, and engineering support for custom integrations as your program grows. See customer stories →
What security and compliance does Smile offer?
SOC-2 compliant, Shopify SSO, 99.9% uptime SLA, and advanced security controls (admin roles, audit logs). Plus the option for custom security reviews and procurement-friendly contracts at Enterprise.
Can we migrate from another loyalty platform?
Yes. Our enterprise migration team has run successful moves from every major loyalty platform, including data migration of historical points balances, member tiers, and tier benefits. Phased migrations with a dedicated launch plan.
What does enterprise pricing include?
Dedicated CSM, 99.9% uptime SLA, SSO, custom API rate limits, data-warehouse sync, custom development hours, and access to our retention strategy team. Smile's loyalty program software pricing scales with your contract, not your stress. See full pricing →
What integrations does Smile support?
Native to Shopify Plus. Pre-built integrations with Klaviyo, Gorgias, Recharge, Postscript, and Attentive. Open API and webhooks for your CDP, CRM, POS, and BI tools.
How do we measure ROI from loyalty?
Smile ships with built-in attribution dashboards: member vs non-member AOV, repeat purchase rate, and incremental revenue tracked against your existing GA4 / Shopify analytics. Your CSM walks you through it on the first quarterly executive review.
See how Smile fits your enterprise loyalty program
Talk to a Smile enterprise strategist. We'll review your current retention metrics, walk through your integration requirements, and scope a migration plan tailored to your team — without a sales pitch.