How good is your loyalty program?
Take the 2-minute audit. Get your Loyalty Maturity Score and uncover your hidden revenue gaps.
Built for Shopify
Do you have a loyalty program today?
We'll calibrate the audit to where you are.
Which platform are you on?
Each platform has its own loyalty levers.
How many monthly orders do you process?
Pick the closest range.
Do you measure your loyalty ROI today?
Be honest — this is the single biggest sophistication signal.
Which of these does your program have?
Check all that apply. If nothing, pick "None."
What's your biggest loyalty challenge?
Pick the one that's costing you most.
Almost there
Enter your email to see your Loyalty Maturity Score and audit.
A real human reviews your store and walks you through a 4-part plan.
Where your current program (or planned program) is strong, where it's leaking, and what the top 10% of Shopify brands in your category do differently.
Adoption rate, member purchase frequency, and repeat-rate gaps — benchmarked against similar-sized merchants in your industry.
Quantified projection of incremental revenue and gross profit you'd unlock from closing the top 3 gaps, with payback period.
A prioritized list of moves — effort × impact scored — sequenced so you can ship the highest-leverage ones first.
Common questions
How accurate is the Loyalty Maturity Score?
It's a calibrated estimate based on the five dimensions that most consistently predict loyalty program performance in Smile's data. It's directional — the custom audit dives into your specific store and competitive context.
Why do you need my email?
It's the unlock to view your score and audit. We use it to follow up if you book a call — that's it.
What do I get on the audit call?
A 30-minute working session with a Smile loyalty strategist. Live walkthrough of your store, identified gaps, and a 90-day action plan. You leave with a written audit document.
I'm a smaller merchant — can I still get value?
Yes. Below 5,000 monthly orders we send a templated audit by email with personalized recommendations based on your answers. You're welcome to upgrade to a custom audit call as you grow.
How is this different from the ROI calculator?
The ROI calculator projects revenue lift from running a loyalty program. The audit grades how good your existing program is and where to improve. Use both for the full picture.