An easy-to-use guide built for every small business owner
You work hard to convert your site visitors into sales. Maximize your efforts and turn transactional sales into passionate customers.
Why customer retention matters
A 5% lift in customer retention can boost your revenue by 95%.
Acquiring new customers is 5 to 25 X more expensive than retaining your existing ones.
Repeat customers make up only 8% of your total purchases, but contribute to 40% of your revenue.
"Make a customer, not a sale."
"You don’t earn loyalty in a day. You earn loyalty day-by-day."
"Profit in business comes from repeat customers"
W. Edwards Deming
Get your Ultimate Guide to Customer Retention
Customer acquisition tactics alone aren’t enough to make your small business profitable and sustainable in today’s competitive ecommerce landscape. Learn how to leverage customer retention strategies to turn one-time sales into a loyal, repeat customer base with our in-depth guide.